Designing for impact—across startups, enterprises, and platforms.
Designing for impact—across startups, enterprises, and platforms.
Designing for impact—across startups, enterprises, and platforms.
Designing for impact—across startups, enterprises, and platforms.
With 13+ years of experience, I’ve collaborated with startups and global brands to craft user-friendly experiences across platforms—from enterprise applications to microsites.
With 13+ years of experience, I’ve collaborated with startups and global brands to craft user-friendly experiences across platforms—from enterprise applications to microsites.
With 13+ years of experience, I’ve collaborated with startups and global brands to craft user-friendly experiences across platforms—from enterprise applications to microsites.
With 13+ years of experience, I’ve collaborated with startups and global brands to craft user-friendly experiences across platforms—from enterprise applications to microsites.
Qoala - InsureTech Company
Jan 2025 - Present
5 mos.
Summary
At Qoala, I’m working as a contractor, leading the design of an insurance management application that enables users to track individual insurance journeys from lead generation through to renewal. I also designed an AI-powered customer engagement chat tool and promotional modules to drive new lead acquisition. Currently, I’m designing a map-based claims tracking tool to enhance visibility and efficiency in the claims process.
Role
Lead UX Designer
Major Accomplishments
Qoala - InsureTech Company
Jan 2025 - Present
5 mos.
Summary
At Qoala, I’m working as a contractor, leading the design of an insurance management application that enables users to track individual insurance journeys from lead generation through to renewal. I also designed an AI-powered customer engagement chat tool and promotional modules to drive new lead acquisition. Currently, I’m designing a map-based claims tracking tool to enhance visibility and efficiency in the claims process.
Role
Lead UX Designer
Major Accomplishments
Qoala - InsureTech Company
Jan 2025 - Present
5 mos.
Summary
At Qoala, I’m working as a contractor, leading the design of an insurance management application that enables users to track individual insurance journeys from lead generation through to renewal. I also designed an AI-powered customer engagement chat tool and promotional modules to drive new lead acquisition. Currently, I’m designing a map-based claims tracking tool to enhance visibility and efficiency in the claims process.
Role
Lead UX Designer
Major Accomplishments
Qoala - InsureTech Company
Jan 2025 - Present
5 mos.
Summary
At Qoala, I’m working as a contractor, leading the design of an insurance management application that enables users to track individual insurance journeys from lead generation through to renewal. I also designed an AI-powered customer engagement chat tool and promotional modules to drive new lead acquisition. Currently, I’m designing a map-based claims tracking tool to enhance visibility and efficiency in the claims process.
Role
Lead UX Designer
Major Accomplishments
Qoala - InsureTech Company
Jan 2025 - Present
5 mos.
Summary
At Qoala, I’m working as a contractor, leading the design of an insurance management application that enables users to track individual insurance journeys from lead generation through to renewal. I also designed an AI-powered customer engagement chat tool and promotional modules to drive new lead acquisition. Currently, I’m designing a map-based claims tracking tool to enhance visibility and efficiency in the claims process.
Role
Lead UX Designer
Major Accomplishments
VISA Inc, CyberSource
Feb 2019 - Dec 2024
5 yrs 10 mos.
Summary
At VISA, I led UX design for the enterprise platform CyberSource, focusing on key product areas including Acquirer Onboarding, White-Label Design, Key Management, Billing, Decision Manager, and the Authentication Dashboard. I collaborated closely with cross-functional teams to deliver scalable, user-centered solutions, while deepening my expertise in accessibility to ensure inclusive, compliant experiences and drive meaningful impact across complex financial workflows in the global payments ecosystem.
Role
Lead UX Designer
Major Accomplishments
VISA Inc, CyberSource
Feb 2019 - Dec 2024
5 yrs 10 mos.
Summary
At VISA, I led UX design for the enterprise platform CyberSource, focusing on key product areas including Acquirer Onboarding, White-Label Design, Key Management, Billing, Decision Manager, and the Authentication Dashboard. I collaborated closely with cross-functional teams to deliver scalable, user-centered solutions, while deepening my expertise in accessibility to ensure inclusive, compliant experiences and drive meaningful impact across complex financial workflows in the global payments ecosystem.
Role
Lead UX Designer
Major Accomplishments
VISA Inc, CyberSource
Feb 2019 - Dec 2024
5 yrs 10 mos.
Summary
At VISA, I led UX design for the enterprise platform CyberSource, focusing on key product areas including Acquirer Onboarding, White-Label Design, Key Management, Billing, Decision Manager, and the Authentication Dashboard. I collaborated closely with cross-functional teams to deliver scalable, user-centered solutions, while deepening my expertise in accessibility to ensure inclusive, compliant experiences and drive meaningful impact across complex financial workflows in the global payments ecosystem.
Role
Lead UX Designer
Major Accomplishments
VISA Inc, CyberSource
Feb 2019 - Dec 2024
5 yrs 10 mos.
Summary
At VISA, I led UX design for the enterprise platform CyberSource, focusing on key product areas including Acquirer Onboarding, White-Label Design, Key Management, Billing, Decision Manager, and the Authentication Dashboard. I collaborated closely with cross-functional teams to deliver scalable, user-centered solutions, while deepening my expertise in accessibility to ensure inclusive, compliant experiences and drive meaningful impact across complex financial workflows in the global payments ecosystem.
Role
Lead UX Designer
Major Accomplishments
VISA Inc, CyberSource
Feb 2019 - Dec 2024
5 yrs 10 mos.
Summary
At VISA, I led UX design for the enterprise platform CyberSource, focusing on key product areas including Acquirer Onboarding, White-Label Design, Key Management, Billing, Decision Manager, and the Authentication Dashboard. I collaborated closely with cross-functional teams to deliver scalable, user-centered solutions, while deepening my expertise in accessibility to ensure inclusive, compliant experiences and drive meaningful impact across complex financial workflows in the global payments ecosystem.
Role
Lead UX Designer
Major Accomplishments
Amazon E-commerce, Payments, SellerCentral
Oct 2014 - Jan 2019
4 yrs 4 mos.
Summary
At Amazon, I led UX design in the Payments vertical, driving the “Request for Information” portal for Amazon.com and Bank and Account Verification features in Customer Central. These solutions streamlined workflows, reduced account terminations, and built customer trust. In the Amazon Design Experience vertical, I designed Custom Landing Pages for premium clients—delivering high-impact, branded experiences that enhanced engagement, reinforced partner relationships, and directly supported revenue growth for the company
Role
Lead UX Designer
Major Accomplishments
Amazon E-commerce, Payments, SellerCentral
Oct 2014 - Jan 2019
4 yrs 4 mos.
Summary
At Amazon, I led UX design in the Payments vertical, driving the “Request for Information” portal for Amazon.com and Bank and Account Verification features in Customer Central. These solutions streamlined workflows, reduced account terminations, and built customer trust. In the Amazon Design Experience vertical, I designed Custom Landing Pages for premium clients—delivering high-impact, branded experiences that enhanced engagement, reinforced partner relationships, and directly supported revenue growth for the company
Role
Lead UX Designer
Major Accomplishments
Amazon E-commerce, Payments, SellerCentral
Oct 2014 - Jan 2019
4 yrs 4 mos.
Summary
At Amazon, I led UX design in the Payments vertical, driving the “Request for Information” portal for Amazon.com and Bank and Account Verification features in Customer Central. These solutions streamlined workflows, reduced account terminations, and built customer trust. In the Amazon Design Experience vertical, I designed Custom Landing Pages for premium clients—delivering high-impact, branded experiences that enhanced engagement, reinforced partner relationships, and directly supported revenue growth for the company
Role
Lead UX Designer
Major Accomplishments
Amazon E-commerce, Payments, SellerCentral
Oct 2014 - Jan 2019
4 yrs 4 mos.
Summary
At Amazon, I led UX design in the Payments vertical, driving the “Request for Information” portal for Amazon.com and Bank and Account Verification features in Customer Central. These solutions streamlined workflows, reduced account terminations, and built customer trust. In the Amazon Design Experience vertical, I designed Custom Landing Pages for premium clients—delivering high-impact, branded experiences that enhanced engagement, reinforced partner relationships, and directly supported revenue growth for the company
Role
Lead UX Designer
Major Accomplishments
Amazon E-commerce, Payments, SellerCentral
Oct 2014 - Jan 2019
4 yrs 4 mos.
Summary
At Amazon, I led UX design in the Payments vertical, driving the “Request for Information” portal for Amazon.com and Bank and Account Verification features in Customer Central. These solutions streamlined workflows, reduced account terminations, and built customer trust. In the Amazon Design Experience vertical, I designed Custom Landing Pages for premium clients—delivering high-impact, branded experiences that enhanced engagement, reinforced partner relationships, and directly supported revenue growth for the company
Role
Lead UX Designer
Major Accomplishments
UrbanPro (ThinkVidya)
Dec 2013 - Sept 2014
11 mos.
Summary
At UrbanPro, I led the end-to-end redesign implementation of the platform, creating a cohesive design system that enhanced visual consistency and usability. My work significantly improved the customer experience in tutor discovery by streamlining search flows, refining navigation, and simplifying user interactions. These improvements not only made it easier for users to connect with tutors but also supported the platform’s growth by increasing engagement and improving the overall user journey.
Role
Senior UI/UX Designer/ Developer
Major Accomplishments
UrbanPro (ThinkVidya)
Dec 2013 - Sept 2014
11 mos.
Summary
At UrbanPro, I led the end-to-end redesign implementation of the platform, creating a cohesive design system that enhanced visual consistency and usability. My work significantly improved the customer experience in tutor discovery by streamlining search flows, refining navigation, and simplifying user interactions. These improvements not only made it easier for users to connect with tutors but also supported the platform’s growth by increasing engagement and improving the overall user journey.
Role
Senior UI/UX Designer/ Developer
Major Accomplishments
UrbanPro (ThinkVidya)
Dec 2013 - Sept 2014
11 mos.
Summary
At UrbanPro, I led the end-to-end redesign implementation of the platform, creating a cohesive design system that enhanced visual consistency and usability. My work significantly improved the customer experience in tutor discovery by streamlining search flows, refining navigation, and simplifying user interactions. These improvements not only made it easier for users to connect with tutors but also supported the platform’s growth by increasing engagement and improving the overall user journey.
Role
Senior UI/UX Designer/ Developer
Major Accomplishments
UrbanPro (ThinkVidya)
Dec 2013 - Sept 2014
11 mos.
Summary
At UrbanPro, I led the end-to-end redesign implementation of the platform, creating a cohesive design system that enhanced visual consistency and usability. My work significantly improved the customer experience in tutor discovery by streamlining search flows, refining navigation, and simplifying user interactions. These improvements not only made it easier for users to connect with tutors but also supported the platform’s growth by increasing engagement and improving the overall user journey.
Role
Senior UI/UX Designer/ Developer
Major Accomplishments
UrbanPro (ThinkVidya)
Dec 2013 - Sept 2014
11 mos.
Summary
At UrbanPro, I led the end-to-end redesign implementation of the platform, creating a cohesive design system that enhanced visual consistency and usability. My work significantly improved the customer experience in tutor discovery by streamlining search flows, refining navigation, and simplifying user interactions. These improvements not only made it easier for users to connect with tutors but also supported the platform’s growth by increasing engagement and improving the overall user journey.
Role
Senior UI/UX Designer/ Developer
Major Accomplishments
nanoheal.com (HFN Networks)
Jun 2013 - Nov 2013
6 mos.
Summary
At Nanoheal, I designed and developed the company’s portfolio website with cross-browser compatibility and created a desktop monitoring application for tracking client systems, identifying security issues, and detecting corrupted applications. The app enhanced visibility into device health and performance. Both projects were successfully delivered on time, contributing to improved operational efficiency and client confidence.
Role
UI/UX Designer/ Developer
Major Accomplishments
nanoheal.com (HFN Networks)
Jun 2013 - Nov 2013
6 mos.
Summary
At Nanoheal, I designed and developed the company’s portfolio website with cross-browser compatibility and created a desktop monitoring application for tracking client systems, identifying security issues, and detecting corrupted applications. The app enhanced visibility into device health and performance. Both projects were successfully delivered on time, contributing to improved operational efficiency and client confidence.
Role
UI/UX Designer/ Developer
Major Accomplishments
nanoheal.com (HFN Networks)
Jun 2013 - Nov 2013
6 mos.
Summary
At Nanoheal, I designed and developed the company’s portfolio website with cross-browser compatibility and created a desktop monitoring application for tracking client systems, identifying security issues, and detecting corrupted applications. The app enhanced visibility into device health and performance. Both projects were successfully delivered on time, contributing to improved operational efficiency and client confidence.
Role
UI/UX Designer/ Developer
Major Accomplishments
nanoheal.com (HFN Networks)
Jun 2013 - Nov 2013
6 mos.
Summary
At Nanoheal, I designed and developed the company’s portfolio website with cross-browser compatibility and created a desktop monitoring application for tracking client systems, identifying security issues, and detecting corrupted applications. The app enhanced visibility into device health and performance. Both projects were successfully delivered on time, contributing to improved operational efficiency and client confidence.
Role
UI/UX Designer/ Developer
Major Accomplishments
nanoheal.com (HFN Networks)
Jun 2013 - Nov 2013
6 mos.
Summary
At Nanoheal, I designed and developed the company’s portfolio website with cross-browser compatibility and created a desktop monitoring application for tracking client systems, identifying security issues, and detecting corrupted applications. The app enhanced visibility into device health and performance. Both projects were successfully delivered on time, contributing to improved operational efficiency and client confidence.
Role
UI/UX Designer/ Developer
Major Accomplishments
Cooolio Online Pvt. Ltd.
Jul 2011 - May 2013
1 yr 11 mos
Summary
At Coolio, I was responsible for designing and developing the company’s portfolio website, which improved performance and visual consistency. I enhanced the client’s CMS portal by adding new features and refining the user interface to support evolving business needs. Additionally, I led the UX design of a car breakdown rescue application, focusing on intuitive interaction flows to improve usability, build user trust, and support timely roadside assistance.
Role
UI/UX Designer/ Developer
Major Accomplishments
Cooolio Online Pvt. Ltd.
Jul 2011 - May 2013
1 yr 11 mos
Summary
At Coolio, I was responsible for designing and developing the company’s portfolio website, which improved performance and visual consistency. I enhanced the client’s CMS portal by adding new features and refining the user interface to support evolving business needs. Additionally, I led the UX design of a car breakdown rescue application, focusing on intuitive interaction flows to improve usability, build user trust, and support timely roadside assistance.
Role
UI/UX Designer/ Developer
Major Accomplishments
Cooolio Online Pvt. Ltd.
Jul 2011 - May 2013
1 yr 11 mos
Summary
At Coolio, I was responsible for designing and developing the company’s portfolio website, which improved performance and visual consistency. I enhanced the client’s CMS portal by adding new features and refining the user interface to support evolving business needs. Additionally, I led the UX design of a car breakdown rescue application, focusing on intuitive interaction flows to improve usability, build user trust, and support timely roadside assistance.
Role
UI/UX Designer/ Developer
Major Accomplishments
Cooolio Online Pvt. Ltd.
Jul 2011 - May 2013
1 yr 11 mos
Summary
At Coolio, I was responsible for designing and developing the company’s portfolio website, which improved performance and visual consistency. I enhanced the client’s CMS portal by adding new features and refining the user interface to support evolving business needs. Additionally, I led the UX design of a car breakdown rescue application, focusing on intuitive interaction flows to improve usability, build user trust, and support timely roadside assistance.
Role
UI/UX Designer/ Developer
Major Accomplishments
Cooolio Online Pvt. Ltd.
Jul 2011 - May 2013
1 yr 11 mos
Summary
At Coolio, I was responsible for designing and developing the company’s portfolio website, which improved performance and visual consistency. I enhanced the client’s CMS portal by adding new features and refining the user interface to support evolving business needs. Additionally, I led the UX design of a car breakdown rescue application, focusing on intuitive interaction flows to improve usability, build user trust, and support timely roadside assistance.
Role
UI/UX Designer/ Developer
Major Accomplishments
Let’s connect and build something amazing!
Let’s connect and build something amazing!
Let’s connect and build something amazing!
Contact now
Contact now
Contact now
Contact now
Dinesh Gupta, Lead UX Designer
Bangalore, India
Dinesh Gupta, Lead UX Designer
Bangalore, India
Dinesh Gupta, Lead UX Designer
Bangalore, India
Dinesh Gupta, Lead UX Designer
Bangalore, India
Dinesh Gupta, Lead UX Designer
Bangalore, India