Background
Key Management is part of CyberSource's Payment Configuration that enables customers to manage their API keys, which are required to execute transactions and access other payment-related features. These API keys have expiration periods. Once expired, customers must generate and use a new API key. If a key expires without being updated, customers lose access to transactions and key platform features, leading to operational disruptions.
Challenges
Objectives
Preventing transaction failures due to expired API keys
Improving key utilisation
Enhancing design to meet ADA Compliance Standards
Modernising the UI to align with CyberSource’s latest design standards and security recommendations
Heuristic Evaluation Findings
Understanding Primary Users
The Key Management Module primarily serves 2 types of users.
Account Managers
Developers