Dinesh Gupta

Lead UX Designer

Dinesh Gupta

Lead UX Designer

Dinesh Gupta

Lead UX Designer

Dinesh Gupta

Lead UX Designer

Dinesh Gupta

Lead UX Designer

Project

Project

Key Management

Key Management

Step 1/8

Step 1/8

Problem Statement

Problem Statement

Context

Key Management is part of CyberSource's Payment Configuration that enables customers to manage their API keys, which are required to execute transactions and access other payment-related features.

These API keys have expiration periods. Once expired, customers must generate and use a new API key. If a key expires without being updated, customers lose access to transactions and key platform features, leading to operational disruptions.

Challenges

Operational risk from expired API keys

Operational risk from expired API keys

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Accessibility compliance gaps and legal risk

Accessibility compliance gaps and legal risk

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High volume of unused keys

High volume of unused keys

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Outdated UI & Inconsistency

Outdated UI & Inconsistency

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Objectives

Objectives

Preventing transaction failures due to expired API keys

Led the end-to-end design process—from user research and concept development to high-fidelity UI design

Enhancing design to meet ADA compliance standards while modernizing the UI to align with CyberSource’s latest design and security guidelines.

Led the end-to-end design process—from user research and concept development to high-fidelity UI design

Improving key utilisation

Led the end-to-end design process—from user research and concept development to high-fidelity UI design

Dinesh Gupta, Lead UX Designer

Bangalore, India

Attributions

Last updated : May 2025

Dinesh Gupta, Lead UX Designer

Bangalore, India

Attributions

Last updated : May 2025

Dinesh Gupta, Lead UX Designer

Bangalore, India

Attributions

Last updated : May 2025

Dinesh Gupta, Lead UX Designer

Bangalore, India

Attributions

Last updated : May 2025

Dinesh Gupta, Lead UX Designer

Bangalore, India

Attributions

Last updated : May 2025